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Careers Job Details

IT Support Specialist

Ibaraki, Japan
Full Time
Open

Job Description

This is a full-time on-site role for an IT Support Specialist, located in Ibaraki. The IT Support Specialist will be responsible for providing technical support and troubleshooting issues related to desktop computers and other IT equipment. Daily tasks include responding to help desk inquiries, resolving technical problems, and ensuring smooth IT operations.

Key Responsibilities

  • Communicate directly with Japanese end users in Japanese (reading, writing, and speaking) without reliance on translation tools.
  • Read, understand, and respond to Japanese incident tickets, manuals, and documentation, including those containing complex kanji.
  • Act as a point of contact for Japanese users and customer stakeholders.
  • Technical & Field Support
  • Provide on-site and remote support for: Desktop/Laptop hardware and software issues.
  • OS installation, reimaging, and configuration.
  • Application troubleshooting and support.
  • Conference room and AV support.
  • Coordinate with vendors for hardware repair, replacement, and service delivery.
  • Asset Management Responsibilities.
  • Physical Asset Management and inventory tracking.
  • Asset allocation for new joiners.
  • Collection of assets from resigned users.
  • Loaner device allocation and tracking.
  • Weekly and monthly asset audits.
  • Asset disposal activities in compliance with policies.
  • Operational & Administrative Tasks.
  • Maintain and update operational forms, reports, and documentation.
  • Follow established processes and ensure compliance with internal and client standards.
  • Proactively review manuals and documentation to resolve issues independently after initial guidance.

Qualifications

Proficient in Technical Support and Troubleshooting Proficient in Microsoft Intune, Active Directory, O365 Admin, Windows SCCM Experience with Desktop Computers and Information Technology Skilled in Help Desk Support and customer service Excellent problem-solving and communication skills Ability to work independently and collaboratively on-site Experience in a similar role is beneficial Bachelor's degree in Information Technology, Computer Science, or related field is preferred Must be a Japanese native with fluent English-speaking skills.

Apply Now

Information Technology Support Engineer Backfill

Singapore
Full Time
Open

Job Description

We are seeking a highly skilled and motivated IT Support Specialist with strong English language proficiency to support end users in Singapore. This role requires direct communication with users and stakeholders, along with hands-on technical support and comprehensive asset management responsibilities.

Key Responsibilities

  • Communicate directly with English end users in English (reading, writing, and speaking) without reliance on translation tools.
  • Read, understand, and respond to English incident tickets, manuals, and documentation, including those containing complex English.
  • Act as a point of contact for Japanese users and customer stakeholders.
  • Technical & Field Support
  • Provide on-site and remote support for: Desktop/Laptop hardware and software issues.
  • OS installation, reimaging, and configuration.
  • Application troubleshooting and support.
  • Conference room and AV support.
  • Coordinate with vendors for hardware repair, replacement, and service delivery.
  • Asset Management Responsibilities.
  • Physical Asset Management and inventory tracking.
  • Asset allocation for new joiners.
  • Collection of assets from resigned users.
  • Loaner device allocation and tracking.
  • Weekly and monthly asset audits.
  • Asset disposal activities in compliance with policies.
  • Operational & Administrative Tasks.
  • Maintain and update operational forms, reports, and documentation.
  • Follow established processes and ensure compliance with internal and client standards.
  • Proactively review manuals and documentation to resolve issues independently after initial guidance.

Qualifications

Must Have experience working / using MS Intune, Active Directory, Windows SCCM, MS Office suite Troubleshooting, Resolving tickets using ServiceNow, Reimaging of laptops (PXE Boot, autopilot and USB), Asset Management. English Language & Communication, Communicate directly with English end users in English (reading, writing, and speaking) without reliance on translation tools.

Apply Now

IT Support Engineer

Manama, Bahrain Al-Moayyed Tower, Office #3402 PO Box 15855, seef Area.
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Zagreb, Croatia Horvatova 82, Net City, 6th Floor
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Tampere, Finland Kalevantie 2
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Almaty, Kazakhstan 38 Prospekt Dostyk, Ken Dala Business Center
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Nur-Sultan, Kazakhstan 16 Dostyk Street, Yessil District
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Delft, Netherlands Mekelweg 5, 2628 CD Delft.
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Tromso, Norway Gronnegata 58-60
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Lisbon, Portugal Rua Fogo de Santelmo, Lote 2.07.02 Lisbon 1990-110
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Gothenburg, Sweden Ostra Hamngatan 16
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Stockholm, Sweden Regeringsgatan 15-17 Stockholm 111 53
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Grand Lancy, Switzerland Alto Pont Rough, Esplanade de Pont-Rough 9
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Tunis, Tunisia Lot B-17, Center Urbain Nord.
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

IT Support Engineer

Tokyo, Japan
Full Time
Open

Job Description

We are seeking a skilled and customer-focused Dispatch AV Technician to provide on-site and remote support for audio-visual and IT systems across multiple client locations. This role demands strong troubleshooting skills, hands-on technical expertise, and excellent communication with both technical teams and end users.

Key Responsibilities

  • Respond to dispatched service requests for AV setup, support, and troubleshooting.
  • Install, configure, test, and maintain AV equipment including: Projectors, Video conferencing systems, Microphones, Speakers, Displays, Control systems (e.g., Crestron, Extron).
  • Diagnose and resolve AV-related issues both on-site and remotely, ensuring minimal service disruption.
  • Collaborate with client IT teams and third-party vendors to deliver seamless AV functionality.
  • Perform preventive and corrective maintenance on AV and IT hardware.
  • Respond promptly to service tickets and dispatch to client sites as needed.
  • Set up, configure, and maintain IT hardware including computers, servers, printers, routers, and switches.
  • Troubleshoot network connectivity issues (Wi-Fi, LAN, WAN).
  • Execute system upgrades and software installations.
  • Maintain detailed records of service activities, including diagnostics, solutions, and follow-ups.
  • Communicate technical issues and resolutions clearly to non-technical users.
  • Coordinate with remote support teams to ensure timely and efficient problem resolution.
  • Stay current with emerging technologies and industry best practices. Technical Skills.
  • Strong communication and interpersonal skills, both written and verbal. Valid driver's license with willingness to travel on short notice.
  • Flexibility to work on-call hours, including early mornings, evenings, and occasional weekends.
  • Ability to lift and transport AV equipment.
  • Ability to work independently and manage multiple priorities effectively.

Qualifications

Hands-on experience with AV equipment (Crestron, Extron, Cisco, Polycom, Logitech, etc.). High school diploma or equivalent (Associate's degree or technical certifications in AV/IT preferred). Minimum 2-3 years of experience in a similar AV or field technician role. Familiarity with video conferencing platforms (Zoom, Microsoft Teams, Google Meet). Understanding of AV signal flow, cabling standards, and integration best practices. Basic network and systems troubleshooting (Windows, MacOS, Linux). Ability to read and interpret AV schematics and wiring diagrams. Experience in field support, helpdesk, or IT technician roles. Proficiency in common IT tools and troubleshooting methodologies.

Apply Now

Get In Touch With Us

+821059410966
contact@arinitechnologies.com
https://arinitechnologies.com

Regional offices

31 Archdale Road, Sheffield, S21 PL, England
418, Isra Village, Hyderabad, Sindh, Pakistan
A40, C608, Sixth floor, 444 Dongbaek Jeondae-ro,
Giheung-si, Yongin-si, Gyeonggi-do, South Korea

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